Shipping

Pawzi currently ships only within Saudi Arabia.

Yes, Pawzi delivers across Saudi Arabia

Delivery in Riyadh and Jeddah is usually within the same day if ordered before 1PM, next day if ordered after 1PM, except Fridays. Delivery to other cities usually takes 2 to 7 days

In Riyadh, Pawzi uses its own delivery fleet. For other cities in Saudi Arabia, orders are delivered through Shipa.

Delivery charges are 19 SAR including VAT.

Returns & Refunds

Yes, returns are available within 14 days after receiving your order.

Yes, returns are free.

Yes, you can return items without questions as long as the product is packed well and in suitable condition.

Please contact Pawzi customer support, and we will arrange the return.
https://wa.me/966566757600

Pawzi dispatches refunds within 1 business day. The final refund may take 1 to 14 days depending on your bank.

Products

Pawzi sells pet food, treats, grooming products, health-support products, accessories, toys, beds, cages, and daily pet care essentials.

View cat items
https://pawzi.sa/en/collections/cats

View dog items
https://pawzi.sa/en/collections/dogs

View bird items
https://pawzi.sa/en/collections/birds

View small pets items
https://pawzi.sa/en/collections/small-pets

We offer products for cats, dogs, birds, and small pets.

View cat items
https://pawzi.sa/en/collections/cats

View dog items
https://pawzi.sa/en/collections/dogs

View bird items
https://pawzi.sa/en/collections/birds

View small pets items
https://pawzi.sa/en/collections/small-pets

Availability depends on stock. Pawzi has a large warehouse in Riyadh to support strong product availability.

Payment

Pawzi accepts Visa, Mastercard, Mada, STC Pay, Apple Pay, American Express, SADAD, Tabby, and Tamara.

Yes, Pawzi supports Tabby and Tamara when available at checkout.

Support


You can contact Pawzi through WhatsApp:

https://wa.me/966566757600

Yes, Pawzi offers free veterinary consultation to help customers make better pet care decisions.

Quick support